Frequently Asked Questions
The Princess's Carriage Service

How soon should I call to reserve a carriage for my event?

Call us! We often have one carriage on stand-by for rentals with as little as 48 hours notice. However, we recommend you call (501) 232-4102 as soon as possible in advance for weddings. Allow longer for holidays and the most popular wedding months of June and October.

How many people do the carriages hold comfortably?

Our carriages comfortably seat 2, 4 or 6 adults according to the carriage and a few more if some are children.

What happens if the weather is rainy, cold or too hot?

Carriages run rain or shine, but don't worry, our carriages have convertible tops that can be up or down and include weather panels that can be added for protection from the elements. Even our Cinderella carriage can be enclosed. In the winter, cuddle up with our custom-made Amish carriage blankets. In the summertime, you may wish to use one of our battery-operated fans. The Princess's Carriage runs all year!

What kinds of horses are used?

Horsepower is provided by large white, majestic Percheron draft horses and are outfitted with black shiny show harness. Please read our Safety and Our Horses pages for more information about our horses.

How far do you travel?

Our horses and carriages can be transported to any city in Arkansas. Please call to have the hours of required service calculated, or see the Reservations page for more details.

What do the drivers and attendants wear?

Our drivers and attendants are attired in formal wear for weddings. See Our Carriages for more details.

Is there a deposit required?

For weddings or special events, a 25% non-refundable deposit is required to hold your date and time.

How do you determine the cost?

The cost of your carriage service depends on the distance we have to travel to your event, how long you want a carriage, and the actual number of carriages you request. Most services for one carriage within a couple of hours of us fall into the $500-$625 dollar range according to the service package you use. Your quote will be for a total agreed cost as our prices always include all travel time, fuel, mileage, set up and your carriage service. For more information, go to the Reservations page. Significant discount certificates are available at some retailers. Call and ask for details.

Can we have the carriage longer?

Check with the driver if additional time is available. Sometimes we have plenty of extra time to stay over, and sometimes we do not. We will be happy to accommodate you if possible.

What is your company's refund policy?

A full refund would be given if we here at The Princess's Carriage determine that the weather is too severe. Cancellations up to 30 days prior to the wedding date will receive all but deposit. The deposit is also refunded if we have to cancel your event for some unavoidable reason. This would be a rare occurrence but could happen in the case of: tornado threats, ice storms, medical emergency of one of our crew, or a health emergency of one of our horses, etc.